Nick Scali provides a full Assembly, Delivery and Installation service for all of our clients that have
elected to have their furniture delivered. This is a premium service where the items you have purchased are
assembled, delivered and installed in your preferred position in the room of your choice in your home.
Furniture is more often large and delicate. There are many procedures in the delivery process that must be
followed to ensure a quality, reliable, secure and efficient service. As a result, delays may occur during
deliveries as a result of any extra time that may be required to install the furniture.
Our delivery teams will leave all packaging behind to enable our valued clients to play a part in the
recycling of these plastic and primarily cardboard items.
Please note that all initially supplied booking dates are tentative only, and are not guaranteed. If you have
provided us with your mobile number, our delivery team will update you on the arrival and the delivery of your
furniture via SMS.
Two days prior to your delivery, we will SMS the delivery information to your mobile phone. If all the
information is correct, you will only need to text back ‘OK’. If there are any details that are not correct,
or you wish to change your delivery date, please call our Dispatch Department on 0800 642 572. If you are
unsure whether a delivery date has been arranged, please contact your store where the purchase was placed, or
call our Dispatch Department on 0800 642 572.
Please note, due to the nature of imported goods, there may be some delays in our ability to deliver the
product.
In order to be of assistance to our clients, please refer to the Terms & Conditions of Delivery of Goods
found on either the back of the sales order form, or the Delivery and Collections Advice on the back of the
receipt provided by the store at time of purchase, prior to calling our Dispatch team.
To ensure the safety of our customers and prevent damage to our goods, we require delivery of most products.
The only products that are available for pick-up from our distribution centre are those that in our view can
safely be carried, by hand.
Dining Chairs, Mirrors, Ottomans, Coffee Tables, Consoles, Floor Lamps, Prints, Bedside Tables & Lamp Tables
All other products must be delivered, and will incur the following delivery, assembly and installation fees.
Those fees depend on the combination of products you are acquiring and apply per delivery.
DELIVERY, ASSEMBLY AND INSTALLATION FEES FOR ALL PRODUCTS [1] [2] [3]
Lounges/Sofas [4]
Product |
Metro |
Non-metropolitan |
1 Seat |
$95 |
$105 |
2 Seat |
$100 |
$120 |
3-5 Seat |
$105 |
$125 |
6 Seat |
$115 |
$130 |
7-8 Seat |
$125 |
$140 |
Additional Seats |
$17 per Seat |
$18 per Seat |
Bedding [5]
Product |
Metro |
Non-metropolitan |
Bedframe + Mattress |
$145 |
$155 |
Adjustable Base + Mattress |
$125 |
$135 |
Bedframes (without mattress) |
$105 |
$115 |
Mattress Only |
$90 |
$95 |
Tallboy |
$60 |
$65 |
Dresser |
$60 |
$65 |
Daybed |
$50 |
$55 |
Storage Ottoman |
$50 |
$55 |
Bedside Table |
$30 |
$30 |
Dining Tables [5]
Product |
Metro |
Non-metropolitan |
Dining Table (under 70kg) |
$90 |
$95 |
Concrete Dining Table |
$130 |
$140 |
Large Timber/Zinc/Glass DIning Table |
$130 |
$140 |
Provence & Manhatten Round Dining Table |
$170 |
$190 |
Provence Rectangle |
$210 |
$230 |
Heavy Marble Table (Soho) |
$210 |
$230 |
Specialist Heavy Marble 180kg ++ **n/a for sites with stairs involved |
$280 |
$295 |
Other Products (Fixed Fees)
Product |
Metro |
Non-metropolitan |
Dining Chair |
$15 |
$15 |
Arm Chair |
$95 |
$110 |
Large Occasional Chair |
$50 |
$55 |
Floor Lamp |
$50 |
$60 |
China Cabinet |
$125 |
$135 |
Wall Unit |
$125 |
$135 |
TV Unit |
$90 |
$95 |
Buffet |
$90 |
$105 |
Coffee Table |
$50 |
$120 |
Book Case |
$90 |
$95 |
Mirror |
$50 |
$55 |
Rug |
$50 |
$55 |
Ottoman (with other products) |
$50 |
$55 |
Other Products (Variable Fees) [8]
Product |
Metro |
Non-metropolitan |
TV Entertainment Unit |
$90 + $50/additional unit |
$95 + $55/additional unit |
Buffet |
$90 + $50/additional unit |
$95 + $55/additional unit |
Large Occasional Chair |
$50 + $30/additional unit |
$55 + $35/additional unit |
Coffee Table |
$50 + $30/additional unit |
$55 + $35/additional unit |
Lamp Table |
$50 + $30/additional unit |
$50 + $35/additional unit |
Console |
$50 + $30/additional unit |
$50 + $35/additional unit |
- Delivery, assembly and installation services comprise delivery of the products to the nominated address,
assembly of the products at that address and the placing of the products into position. Installation does
not include any fixing of any product to a wall.
- Fees for delivery, assembly and installation to residential premises within the metropolitan area of the
metropolitan store from which products are ordered or within 15km of the store from which products are
ordered if not within a metropolitan area. If delivery outside the metropolitan area or outside the 15km
radius is required, additional out of area fees apply. Nick Scali does not deliver to some locations; see
staff for details. For these locations, clients must arrange their own delivery by an appropriate
professional carrier; box trailers or utes cannot be used. Delivery fees apply for commercial quantities, on
application.
- Fees for delivery, assembly and installation at residential premises, for all products, excluding lounges,
marble dining tables and bedding, is capped at $300/metro and $320/non-metropolitan if all products are purchased at the same time and are
delivered in one delivery. If any item(s) are unavailable for delivery at that time, individual item
delivery fees will apply.
- Fee based on combined number of seats on each order. An Ottoman is considered 1 seat as part of a lounge
order.
- Fee per item or combination, as listed. Fees for delivery, assembly and installation of bedding are capped
at $220/metro and $240/non-metropolitan per delivery.
- Fee excludes concrete, marble and large timber or zinc dining tables greater than 70kg.
- All deliveries for these products incur a minimum delivery fee of $50/metro and $60/non-metropolitan. For example, the delivery of a
single dining chair will incur a delivery fee of $50/metro and $60/non-metropolitan. The delivery of a dining chair as part of a delivery
with a floor lamp, will incur a delivery fee of $65/metro and $75/non-metropolitan.
- Variable fees are applicable only to products purchased on the same order or that are delivered at the
same time.
- Please note – the “Specialist HEAVY MARBLE 180kg++” fee is not applicable to delivery sites with ANY stairs involved. This item CANNOT be carried up stairs.